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Frequently Asked Questions

Q: What's the best way to put on the Vossanova sleeve?
We designed the sleeve to be tight on the VOSS bottle.  Using the right technique will make it much easier to put on the sleeve.  Start by stretching the sleeve over the bottom of the bottle.  Alternate between pushing from the bottom of the bottle and pulling from the top until the sleeve covers the entire bottle.

Q: Why the name Rafa?
Now that's a good question. Our son's middle name is Rafael and his nickname is Rafa. We knew this was the perfect name for our company. It's also a great reminder that we're striving to save the planet for our children and future generations.

Q: Where can I purchase Rafa products?
 Right here on our website! We're exploring relationships with retail partners at this time. If you're interested in selling our products, please contact us at    

Q: What is your return policy?
 If you don't love your Rafa, simply return it within 30 days of purchase (in its original condition) and we'll refund you 100% of your purchase price.