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Frequently Asked Questions

Q: What's the best way to put on the Vossanova sleeve?
A:
We designed the sleeve to be tight on the VOSS bottle.  Using the right technique will make it much easier to put on the sleeve.  Here's what we recommend: 

Q: Why the name Rafa?
A: 
Now that's a good question. Our son's middle name is Rafael and his nickname is Rafa. We knew this was the perfect name for our company. It's also a great reminder that we're striving to save the planet for our children and future generations.


Q: Where can I purchase Rafa products?

A:
 Right here on our website! We're also available on amazon.com - just search for "rafa sleeve and lid." We're exploring relationships with retail partners at this time. If you're interested in selling our products, please contact us at info@rafabottle.com.    

Q: Where is your company located?
A:
 We're based in sunny Carpinteria, California. We think it's one of the nicest places on the planet and it serves as a daily reminder of the natural beauty we're working to preserve.


Q: What is your return policy?
A:
 If you don't love your Rafa, simply return it within 30 days of purchase (in its original condition) and we'll refund you 100% of your purchase price. To start a return, please email us at info@rafabottle.